JPay Login First Time User To Send Money to Inmate

In this article, we’ll show you an easy way to login JPay account page for existing and first-time new user to send money to inmate on desktop computers or mobile using email or user ID.

JPay offers a wide range of corrections-related services. Currently, JPay is operating in more than thirty states in the United States. It also serves as a connection between friends and families of inmates. JPay offers the most secure way to send money. It also gives inmates access to email so that they may communicate with their friends and family members. Moreover, JPay is one of those corrections-related service providers which also offer parole, probation, and post-release services. Ryan Shapiro founded JPay back in 2002 and it is headquartered in Miramar, Florida. Previously, the company was headquartered in New York.

JPay has around two hundred and fifty employees. Securus Technologies is the parent company of JPay. Errol Feldman is now serving the company as its chief executive officer. JPay also offers money transfer services. Friends and relatives of inmates can transfer money to inmates’ trust account. Other services offered by JPay are email & videogram, education, JPay Player, and Video Visitation.

How to Login JPay Accoount

Following are the JPay login instructions.

  • You will firstly access the JPay login page at
  • There you will see email address and password text fields. You just have to enter your email address and password in the given spaces. Enter your correct password and you can also click ‘Forgot Your Password’ to recover your forgotten password. Check ‘Remember my email’ if you want to your system to remember your email for future logins.
  • Now click the green colored Login button.
JPay Login Screen

JPay Send Money

JPay has made sending money to your loved ones in Federal prison easy. You will be using JPay mobile app to send money. You can also go to your nearest MoneyGram agent locations to transfer money in-person. If you don’t want to use the mobile app and you cannot find a MoneyGram agent location near you then you can use your phone to transfer money. The number you need to dial is 1-800-574-5729. You must know the Federal inmate ID and the correct name and spellings of the first and last name of the person you want to send money to.

JPay Customer Support

JPay Customer Support is available round the clock. You can dial the following customer support number if you have any questions in your mind.


If you want to write to JPay then you will need the mailing address which is given below.

JPay, Inc.
12864 Biscayne Blvd. Suite 243
Miami, FL 33181